You can find answers below. Simply click the question to see the answer.
Don't see what you need? Please use our Tech Support Form - as quickly as we can, answers will be sent to you and added to the Help section for future reference, too.
(For workshop & program questions, please contact the teachers directly)
We recommend keeping your event description formatting as simple as you can. It should remain easy to read, and not Too Cluttered with bolds and italics and colours or HUGE TEXT.
Also, when you copy & paste from Word or other document software, you can end up with all kinds of misplaced
space and incorrect line-
breaks. like this....
Take the time to go through your description and look for paragraphs that didn't come across correctly. Backspace to get rid of excess line breaks and big gaps in text.
DO NOT USE TOO MANY instances of all caps :)
Do not use ALL CAPS in your TITLE. This is both bad SEO and too hard to read. When your event comes up in the "featured program" box on the front page, due to the font formatting, all caps are very hard to read AND take up too much space.
DO NOT use extra spaces with your space bar to get things where you want them to be.
If you're really having trouble with the copy & paste process, we recommend pasting from Word into something like Notepad - this will STRIP out ALL the excess formatting and leave you with plain text and the raw breaks that are included. This can really help you spot where the problems are, AND give you a quick, fresh starting point to format more cleanly in the event editor.
Once you are logged in, simply click the "profile" tab in the left menu bar..
That will take you to your profile.There are profile sections that you can edit
Fill in or change whatever information you wish in the section and click the white "Submit" button at BOTTOM OF THE PAGE. (You must click that or your changes will not take effect.)
You can do that as often as you wish! As soon as you click the save changes button, your updates will be live. You may need to clear your computer's cache if you don't see them after refreshing the page.
The easiest way to change your password is to click on "Profile", then go to update password section Add your old password and new password click on submit.
To format your BIO so it looks nice, and is easily readable, use the following tips: